Relationships in Scoutbook Plus

Scoutbook Scoutbook Bugs
1

I have many parents that have a relationship listed several times in Scoutbook Plus.
Example is for one parent and one scout:

This scout BSA ID is (140528374)
Parent
(Scouts’ Name) is a Tiger of (Parent Name)
Parent
(Scouts’ Name) is a Lion of (Parent Name)
Parent
(Scouts’ Name) is son of (Parent Name)

I also have a lot of parents where they are connected in Scoutbook, but they don’t show up under relationships in Scoutbook Plus.

For my own son (BSA ID 13935777) it says:

(Wife Name)
(Scouts’ Name) is son of (Wife Name)
(My Name)
(Scouts’ Name) is son of (My Name)
(My Name)
(Scouts’ Name) is FATHER of (My Name)

These changes seemed to happen after the update a few weeks back.

Thanks for the help.

2

@DarrenFerlazzo that is just the AKELA/Registration Connections - they get stacked on top of each other (Lion Parent/Tiger Parent / Mother/ etc) - we have asked about limiting how many are listed

3

Ok..but it only shows 3, and when there are 2 parents connected, it doesn’t show the second parent. Anyway, to get it to show the second parent?

Also, is there a reason why it is shows my son is a FATHER to me??
Thanks for the help.

4

Not all parents are connected under AKELA - usually only one is - the one that signed the first application.

To be connected that way - They contact your local council and ask them to use the Registrar Tools to look up the children. When they look up the children, they want to check children’s “User Relationship” and make sure that children are connected to parent with Only the correct BSA member ID number that they can log into

Units can add parents in Legacy Scoutbook. Or in Legacy Parents can add Scouts under My Connections

5

Just so I understand, if Council connects both parents to the Scout in Akela then they will both show up under relationships?

Also, when both parents showed up there, it was easy to get to the parent’s records to update the swim and medical forms. It’s very difficult now to get to the second parent to update information.

Thanks for the help.

6

Yes - after 24 hours the second parent should appear - that being said it can be more consistent for the parent to connect in Legacy SB themself as then you know the account they can use is used

7

They would connect to their scout in Legacy Scoutbook by going to My Account > My Connections > Connect as parent or guardian?

Thanks

8

Yes, that is the way Parents would do it themself

9

Thanks!! So I have scouts that have both parents connected in Legacy Scoutbook and I can see they are connected, but when I go into Scoutbook Plus only one parent showes up under relationships. Is there any way to get both parents to show up under relationships??

10

The “relationships” in Scoutbook Plus are the ones in my.Scouting, so units can tell which parent(s) / guardian(s) have the ability to renew their Scout’s registration.

11

Donovan covered this is his post above. There’s no way for units to alter this themselves.

12

Thanks! I understand that, but s there any other way to see which parents are connected to their scouts in Scoutbook plus?

Under relationships it use to show all the parents/ guardians connected to the scout. So it was easy to see parent accounts, see which parents are connected etc. Now the only way to see which parents are connected and get into the second parent accout is through Legacy Scoutbook?? Thanks for the help!!

13

@DarrenFerlazzo - I am able to see the relationships section in scoutbook Plus

14

Agreed, now it only shows the parent or guardian under the relationship status that has the ability to renew their scout..not both parents that are connected to thier scout in Scoutbook.

Is there any way to see both that are currently connected to their scouts in scoutbook in Scoutbook Plus.

I think we maybe talking about two different connections…parents who are connected to their scouts in Scoutbook for communications and ability to see activities and events, vs the parent connection that can renew their scout?

15

@DarrenFerlazzo - the connections in scoutbook classic do not pass through to scoutbook plus. The relationships there are done via the initial application and additional via request to the registrar to add the additional relationship connection hence the name of the data set in scoutbook plus. In a case where i requested the addition of a relationship connection to the council is see that reflected in scoutbook plus.

16

The scoutbook parent connections are still used for access to profiles/advancement and calendar invitees in SB+. To view, you should look in legacy Scoutbook.

1 Like
17

Thank you!! That was the clarification I was looking for.

18

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