Hi,
In Scoutbook, I’m clicking on ‘Pack Roster’ from the main screen, it the spinner with ‘Loading’ shows for 60 seconds and then disappears without displaying the pack roster. We’re a large unit with 28 leaders, 104 cub scouts, and the youths’ parents. I have noticed this before when the unit gets to around 100 scouts but goes away when we get back into the 80s-90s range. The behavior is variable (sometimes it works sometimes it doesn’t) but it definitely gets worse the larger the pack.
When I look at the browser web console I see the specific URL being accessed is:
https://scoutbook.scouting.org/mobile/dashboard/admin/roster.asp?UnitID=9735
and it’s failing with HTTP 504 (gateway timeout).
I suspect some underlying operation should be cached and/or parallelized to minimize the request time.