We have not had a COH since December 2019. When I try to run a report to finally purchase awards, it tells me in the information is not available. I tried breaking the date into smaller increments, same result. Any ideas?
I also can’t open a previous report.
Katherine,
There is a known issue with units that have expired and have not had their 2021 recharter posted. This could be what is causing you not to be able to run the report. I do not know when the problem with expired units in the grace period will be fixed.
As a workaround, I suggest logging in to Scoutbook then going to My Dahsboard → Reports → Needs Purchasing. You can generate a Purchase Order and Advancement Report from there.
Thank you. Unfortunately our Troop does not use Scoutbook, I will contact my Committee chair about when the recharter will be complete.
The database that is used by IA2 (advancements.scouting.org) is the same as the database used by Scoutbook (scoutbook.scouting.org). Any advancement data that has been uploaded to IA2 should also be reflected when viewed from the Scoutbook interface.
