Same user with multiple IDs & different MB lists

Scoutbook Scoutbook Bugs
1

Ok, this is an odd one. I have 2 users in Scoutbook, USER IDS (NOT!!! member ID) = 11273910 & 2062152 who are the same user.

SB User ID 11273910 has a blank (organization-who-shall-not-be-abbreviated)MemberID field but does have badges listed. Last login was 9/28/2024 1:35:34 PM

SB User ID 2062152 has a (organization-who-shall-not-be-abbreviated)MemberID value of 118311771, but has no badges. Last login was 12/18/2024 7:32:43 PM

The my.scouting council merit badge counselors download for member ID 118311771 also does not have any badges listed.

All other data (first & last name, YPT expiry date, email, etc.) for these accounts match so it’s definitely the same person.

Any idea what happened here?
How should we go about reconciling these two accounts?

2

@JamesBrown13 it is easy fix - but let us first take a look

3

@JamesBrown13 Ok that is all fixed

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4

Great. Thanks.

Any clue how we ended up with a SB account not tied to a member ID?

5

We think it was a username issue (or multiple usernames)

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