We had a scout’s account get flagged in IA2 a short while ago as being in process of transferring to a different troop - which also blocked me from adding new activity. Reported it via my Committee Chair up to district. In the last 2 weeks, the error was resolved and I could then add a recent camping trip.
However, the scout has now reported a new issue. Via the Scouting App (phone) and when viewing the Scouts profile in IA2 (not scoutbook), his activities are zeroed out except for the one new activity.
If I run an activity report from IA2 all of his data appears intact.
Can someone please email me to discuss - presume you would need the Scouts ID#.