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Scout does not show up on Scoutbook roster

I have a Scout in my unit that does not show up on my pack’s Scoutbook roster even though he is in my.scouting.org pack roster. My council registrar does not know what happened. Any idea how this scout disappeared from Scoutbook?

@AaronTeche I have sent you a private message. Please look for it by clicking on your avatar in the upper right corner.

Hi - same issue here - missing two cub scouts in Scoutbook. How do I get them added?

@KimberlyMineo, it depends on what the issue is. Do they appear in the Member Manager at my.scouting? If so, it usually takes a day or two for them to appear in the unit roster at Scoutbook. If not, your registrar likely hasn’t processed the paperwork and you would need to contact them to move it along.

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