Scout forgot password, no longer has access to his old email account

Scoutbook Using Scoutbook
1

I have a scout who no longer has access to the email address associated with his Scoutbook account and doesn’t remember the password he had set. What direction can I give him and his parents to get his Scoutbook account moved over to his new email address?

2

Post the Scout’s BSA Member ID (no names) and we can give you advice on how best to recover the account.

3

Thank you. It is 131980923.

4

Mark,

The Council can reset the password of the my.scouting.org ID which is the Scout’s icloud e-mail address. After the password is reset, he can change his e-mail address in both Scoutbook and my.scouting.org.

5

Thank you. Who would we contact at our council?

6

@MarkBorchert

In my council the registrar handles password resets in my.scouting.org.

7

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