I have a scout that was originally entered into Scoutbook by his mother who accidentally put her own birthdate on the profile which. This same scout also has a youth profile that we created which has the same birth date. They both have the same correct BSA ID #.
When I look in the Member app in My Scouting he shows up as a youth member with the correct birthdate and ID #.
We are unable to delete the adult profile so there is only a single correct profile.
Any ideas of how to get this corrected?
Scoutmaster Troop 810