Scout needs to be setup with advancement synch before you can approve any of his advancements. Any key 3 member or admin can setup synch for this Scout from his account page

Scoutbook Using Scoutbook & Scoutbook Plus
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Our advancement coordinator is getting this error for 3 scouts as she is trying to enter advancements
Error Message
“Scout First Name” needs to be setup with advancement synch before you can approve any of his advancements. Any key 3 member or admin can setup synch for this Scout from his account page.

How can I get this resolved?

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Go to the scout’s current membership, make sure the checkbox is checked, and click update.

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Is this in myscouting or scoutbook?

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In Scoutbook (legacy).

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When I look in scoutbook I see the following message on each scots membership page
““Scout Name” has not been matched with a Scout in your Units official roster. Please check with your council.”

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What are the BSA member ID numbers for the Scouts?

(No names, please)

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133358809
133325419
136034059

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@RichardHennessy Their registrations all look good through December.

Have you tried following Jacob’s instructions (above)?

In Scoutbook (legacy):

  1. Go to each [Scout]'s Membership page.
  2. Click on the Scout’s current membership with their patrol.
  3. Make sure the box is checked next to “Position Approved”.
  4. Click “Update” to save.
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That worked, thank you. Much appreciated.

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@JenniferOlinger - I followed your above instructions and it did not solve the sync issue for our unit’s two scouts - both of whom have been active 10+ years. Both are not syncing after renewing their membership in December. Scouts #130789531 and 130789531. Both have the “Position Approved” box checked and a green checkmark appears by their names. Any additional suggestions? @BarbaraWells is our advancement chair who discovered the issue. Thank you.

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These are both the same BSA member ID number. What is the second one?

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Sorry about that! 130789682 is the second scout. But they both look to be syncing as of this morning?

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