I have a scout who does get messages via the scoutbook, but does not receive calendar notifications. I believe they originally were having problems getting all mail, and council fixed something, now it is just the calendar notifications. Was wondering if someone could take a look. Id # is: 137103899
@EmilyRepperger the first obvious question is the scout invited to the event
I have the same issue. Messages sent via the messages section, sent as a test, arrive fine. However, an invite to an event done within the same 24hrs did not arrive. Member ID 13167343 .
Are these sent via the same email mechanism?
Can you give a specific event this happened for ? Like event title and date?
Yes I double checked the event as well. For an example event one is: 7228496
event/7259940 for me. Start Date: Nov 01, 2026 @ 03:00 PM
Title starts out: “Court of Honor and Eagle ceremony for XXXX XXXXXX”
@SamuelSnow so did you not get the invite? or did a scout not get the invite?
Correct, me in this case.
@SamuelSnow I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)
@EmilyRepperger for your the email did go out - we have seen issues with gmails. a workaround that has worked is adding +1 to end of email (ex myname+1@gmail.com). The + still sends the email to the correct email, and it gets around this issue that gmail seems to have.
Is there some issue with calendar notifications and gmail? Does this happen to all gmails?
That has not been determined - as the gmails do not bounce - we have just seem that this seems to resolve it
