I have a scout that moved to New York to a different council. They seem to have a new BSA ID, due to this they are registered in both my unit and the new unit on Scoutbook. I believe somebody accidentally created him a new ID number instead of using his existing #. The father has asked me to figure out how to stop receiving emails and communication from our unit. I believe this is either Scoutbook or the council responsibility to merge the two BSA #. I can’t disconnect him from my unit.
Anytime someone registers in a new Council they receive a new BSA Member IDs as Councils each have their own set of numbers.
Post the Scout’s BSA Member ID (no names) and we will investigate.
New ID - 140996131
Old ID -14560245
The Scout’s Scoutbook account was properly updated with the new BSA Member ID.
I synced his new address from Akela, the BSA person database.
It looks like the Scout was not registered as a transfer. This could cause problems later with renewals. I suggest the parent contact Western NY Council and have the expiration date on the Scout’s registration changed to 12/31/24 so that it lines up with the paid registration. They can open a ticket with BSA Member care for this to happen. WNY Council should provide both BSA Member IDs.
The membership in MT Council should also be ended since this was a transfer. WNY Council could include this in the same ticket.
You can go to the Scout’s membership page in Scoutbook and put an end date on the Scout’s membership in your pack.
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