Scout went missing from Scoutbook roster

Hello -

We have a scout who was on our roster and then in December his family disappeared. He is on myscouting roster but no longer a connection in Scoutbook.

How can I add him back?


Is this scout on the recharter?

@JenniferBowman I set the scout to come back to troop - but SM ended the position in SB

He is on the recharter. Thank you. I will ask the SM since he didn’t seem to know it happened. Maybe he thought he was doing something else and inadvertently ended his membership?
Thank you!

We’ve seem this happen when a Venturer’s adult application is processed on turning 18. The conversion to Venturing Participant ends the Youth membership in Scoutbook, and they don’t reappear in Scoutbook until the recharter is posted.

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