Scoutbook account not connected to council

Have a parent whose scoutbook account is not able to be found in VST it shows as no council

Member ID 12648372

Sb Id 11809212

My.Scouting 10138271

her child’s id is 134133007


look at SB User 11809212 - the provided MID is not in SB

the 2 MIDs are now managed - the one WITH a SB User is Primary


My brain is not firing well today still confused

The 12648372 is the correct one the other one has her YOB as 2009

When unit try’s to attach parent it cannot find her when i search for her in VST it shows sb account in another council and I cannot connect it to her MY scouting account

I will send you a direct message > look at top right Avatar to find it > it will be a green dot with a number 1 > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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