I urgently need your help as a I BSA Troop 1490’s Advancement Chair and have lost Scoutbook update controls for most of the scouts. Not sure why but I now have Full Control / Advancement capability for only 6 of the 25 scouts – and there’s no apparent reason for those that I have lost Advancement access (I do still have View Advancement / Profile for those that I lost Advancement access). I searched on the Scouting Forums for support on this and found none. I now urgently need this corrected as we have two young men who have completed all requirements for Eagle Scout but all are not yet recorded in Scoutbook and their 18th birthday is quickly approaching. Please contact me immediately so this can be corrected.
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