My home council is supposed to be Rainbow. I helped Pathways to Adventure Council back in January for a Merit Badge Counselor. I am the Advancement Chair for my troop in Rainbow. In my scouting account when I choose Rainbow as my primary council - I do not see anything in scoutbook for my troop. When I choose PTAC as my primary council - I see all of my troop (in Rainbow Council) to be able to enter blue card/rank information. I also show in scoutbook with a yellow triangle (which means not on official roster). According to Rainbow - I show as registered, AC and MBC. I’m guessing I have 2 id’s now in scoutbook between 2 different councils. How can I get back to 1 - and that I can see my scouts for Advancement?
@BrendaKraft in Manage Member ID at my.scouting.org it looks like Pathway is now primary? Where were you changing it?
I was told by Rainbow to change primary to Rainbow in My scouting. But when I do that I don’t see anything in scoutbook for my troop. Not even my son as a parent. In scoutbook it shows my primary is Rainbow. So it doesn’t make sense why I see my troop when I have PTAC as my primary.
@BrendaKraft yes it is all fixed now
do I need to wait 24 hours for it to sync? Because it still shows me in my scouting as Pathway as my primary.
@BrendaKraft This should be fixed. Please log all the way out, then log back in again.
