Scoutbook login switched to a random Scout

My son’s Scoutbook account was set up and operational just fine. Suddenly he signed in today with his unique login. It is definitely his login. It now links to a completely different Scout in a completely different Troop. How do I fix this? Is there anyone I can call?

What is the BSA # and we can look

This should be fixed now

Thanks. Someone in our troop is trying to get it fixed ASAP or by Monday since it’s a weekend. I was able to get someone who may be able to help.

Have your son try it again. I fixed it.

It’s working!!! Thank you so much!

This topic was automatically closed 24 hours after the last reply. New replies are no longer allowed.