I regularly use SB messenger to communicate with my troop. I’ve attempted to send a message three different times over the last few hours and the program freezes with the spinning “sending” icon on the screen. Is this a widespread issue or am I doing something incorrectly?
I just successfully sent a test message to myself. Can I suggest you try that first to try to isolate the issue?
I am having the same issue. I first noticed it last night (but haven’t tried to send a message for a few days) and it is persisting this morning. For me it seems to be related to the Feature Assistant Extension. In a browser with the extension on, I have the same results - just spins. In a browser without it I was able to send messages with no problem.
For the browser that has the extension on, can you try it with an incognito window? Also, do you get the same results when you send a simple test message to yourself?
Yes. It does work in an incognito window.
A simple test message did not work in the browser that has the extension on. I tried pretty much every configuration of the settings, with and without attachments, messages with and without formatting, etc. I was unable to send any message successfully in the browser with the extension on.
Is that Chrome or Firefox?
Chrome was what I did my testing on.
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