Scoutbook parent email attached to scout

Scoutbook Using Scoutbook & Scoutbook Plus
1

When our local council assigned a new scout to my unit they used the parents email address for the scout account. So now I cannot add the parent to scoutbook because the address is already in use. The scout is new and has no email way to login. How can I remove the scout’s email so that I can add the parent?

Charley

2

Charley,

You cannot remove the Scout’s e-mail address. If you post the Scout’s BSA Member ID (no names) we can delete it for you.

Please ask your Council registrar not to put adult e-mail addresses in youth records. As you have seen, it causes problems.

3

BSA ID is 134485217

I have already talked to our council about it. If I find more the same I will post to this message as well.

4

I removed the e-mail address from the Scout’s account.

5

This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.