Scoutbook Plus confused on Pack vs Troop

Why is our Pack showing up as a Troop? It’s causing all sorts of problems. Like all our Den numbers got reassigned somehow and I can’t fix them because Scoutbook Plus won’t acknowledge that dens even exist because it’s a Troop.

Is anybody else having this problem?

Well I think the first issue is your account is messed up - let me see if I can fix it @eprice

@eprice I will send you a direct message > look at top right Avatar to find it > it will be a green envelope > it will be a private message channel with select members of the Scoutbook User Advisory Council (SUAC)

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Yes. My account is definitely messed up.

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