@RickHillenbrand, I appreciate you sharing that, but it’s overly burdensome and still falls short of providing a single certificate that indicates that a person is trained in a particular position. This feature existed in July 2019, because I saved the PDF of one such certificate. There should be a simple yes/no answer to whether or not a person is position trained that doesn’t require a cross-reference list to be able to make that determination. If a person falls short of satisfying the requirements to be position trained in a particular position, then that is where the value is in having the full breakout that shows what the deficiency is.
@JeremyBlevins – This post began with a single post (yours) discussing training certificates. You showed a certificate for CS19 Cubmaster Training. (This is NOT a certificate that states you were fully trained as a Cubmaster; this is a certificate that states that you have completed a course titled “Cubmaster Training.”)
The post then went down the Training Validation legacy tool rabbit hole, which led to CHATBOT, and my trying to help people find where they can get a complete listing of ALL their training. (I am working with BSA IT as recently as yesterday to make the location and titles of the reports better … but keep in mind that Training is actually under the ScoutingU domain… BSA IT is just the vehicle for presenting ScoutingU’s information. [And for those who don’t know, the ScoutingU organization has been gutted much like BSA IT this past year, so they don’t have much ability to prioritize fixing things that are working but need improvement over broken things and other ‘requirements.’])
Various people on this post have complained that they can’t easily determine if a person is trained in a position and/or figure out what do they need to take to be trained. Part of the issue here (IMHO) is people are not using the correct tools… sort of like hammering with a screwdriver.
To most easily figure out if a person is trained in a position go to Training Manager for the unit/organization. Select the Add/Search button on the left hand column, then the Search Training tab. (In the screenshot below I filtered for just adults.) And then you will get this simple display that shows a TRAINED icon next to those who are trained.
Alternatively, continuing in Training Manger you can generate reports starting at the dashboard.
(As an FYI, I created this certificate by using the other Training Manager features to list all my training, and then print a certificate of the chosen courses.)
I think the above fully addresses you’re the issues raised in this post…. But let me know if there is an aspect I missed.
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@PeterHopkins Please see my response to Jeremy Blevins, as much applies to your situation.
With respect to using the CHATBOT, I am confused as to why you are providing the CHATBOT information that it does not seek (like first names). Keep in mind the CHATBOT is intended to be a QUICK lookup replacement for Training Validation, the better and more complete tool is Training Manager, and to the best of my knowledge, the Yes/No TRAINED field in the reports (see my post above) are accurate with determining whether a person is trained in that specific position. IF you discover there is an error in how Training Manger is determining whether a person is trained due to some legacy combination of classes, please fully document the situation and then we will can advise ScoutingU.
@RickHillenbrand, the only thing I’d add to your most excellent treatise on Training Manager are the required rights. I believe to see Training Manager, one must be a Key 3, Key 3 Delegate, or Training Chair as defined in My.Scouting organization manager.
@ZacharyMcCarty true about who can see other people’s training via Training Manager… PLUS any commissioner.
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@RickHillenbrand, the clarification is greatly appreciated.
@RickHillenbrand - First, I want to wish you a Happy New Year. The frustrations that get expressed in these forums may make it appear as though the efforts of those who work to keep all this together are unappreciated. For my part, I am grateful that we have so muchavailable to us in 2020, and I want to thank you for the role you play in it.
Thank you for your detailed explanation of the Training Manager. I was already familiar with the it and your explanation confirms that I cannot get from it what I want. If i have a Webelos den leader who is being considered for a shirt to pack committee chair, there is no way for the Training Manager to tell me whether she is already trained as a pack committee chair. The only thing I can do is use the Traning Validation tool and, unless she was trained in person, match up the modules she’s completed against those required for a pack committtee chair, possibly using a CS19 list and/or an earlier list to do so. My point was that if she completed all the modules needed to be a pack committee chair at some point, if the system created a course code that summarizes all such modules, like it does with Y01 for Youth Protection, that would eliminate the manual maching up task. I do have an advantage, if I already know she is a trained den leader, provided I know whether she completed CS19 or an earlier set of modules. This allows me to eliminate the modules the two position training paths have in common.
I gave the my.scouting chatbot my first name, because it asked me my name. It did that after it said Hi back to me both times. I believe it then addressed me by name and asked how it could help. I’m not positive about that, and I just tried to replicate it but cannot. The floating icon has been replaced by Betty, who is at the bottom of the screen.
I tried using Betty. She doesn’'t ask me to say Hi or ask me my name. I clicked on the button to get Training History. She asked for my BSA ID. Then she asked for my last name. I entered the BSA ID and last name of another adult in my pack. She produced the same list the nameless chatbot did showing 10 courses completed followed by a hot link that says “And 180 more…” When I click on that hot link, it takes me to my own Completions page, not the Completions page of the other Scouter. So, the only way I can see what courses this Scouter has completed is to use the Training Validation tool.
Something is not working as intended, but I don’t know the intention. Either the only person who should be seeing the information, i.e. the 10 courses, Betty is showing me is the Scouter who completed the 10 courses, or Betty is erroneously not using the BSA ID and last name I gave her to figure out to which Completions page she is supposed to send me. It doesn’t make sense that anyone logged into my.scouting can see up to 10 randomly selected course completions for any Scouter whose last name and BSA ID number they have but no more than that.
@RickHillenbrand - Can any commissioner see my pack’s Training Manager? Our Tiger den leader recently volunteered to take responsibility for the pack meeting its training JTE objective for 2021. He is also registered as a unit commissioner, but he is NOT our unit commissioner. If he can see it, I won’t have to produce reports for him from the Training Manager. I haven’t done it yet, because it will change tomorrow, i.e. we have one person who is trained for her position today but moving to a new position tomorrow for which she is not trained.
@PeterHopkins You are correct, to the best of my knowledge there is not an automated way to ‘test’ whether an individual has the training ALREADY completed for a position that they do not already hold. The only way I know to do this is the possibly tedious process of manually comparing their completed training vs. what ScoutingU has provided as the required training for that position - which unless you have kept all the previous editions might not provide you the needed information if the person has what is known as “Historical” training similar to what I posted for my Cub Scout Leader Basic Training certificate above. (I have posted above Scouter Training Certificates - #17 by DougWright how to find what ACTUAL training a person has completed using either the CHATBOT at the log-in page or Training Manager. )
Reading further into your most recent post, I sense that what you would like developed is an API that would list ALL positions that a person is considered to be currently trained to hold. Not a bad idea, I can propose it, but I suspect this will be far down on the ‘Nice to Have’ list far below the incomplete ‘Need to Haves.’
I am totally unfamiliar with “Betty” replacing the CHATBOT. Is this possibly a feature of a specific browser? (It doesn’t show up on any of mine.) Do you have any add-ins in the browser that you are using that replaces automated helpers (like CHATBOT) with “Betty?” I really would like to know more about this “Betty” and any details and screen shots would be appreciated.
Once again you state that YOU cannot validate a person’s training except through the ‘sooon-to-be-sunsetted’ legacy Training Validation tool (which actually provides the same information as the CHATBOT does as detailed in Scouter Training Certificates - #17 by DougWright ). I need to know more about your registered and delegated positions. 1) Are you a Key 3 or Key 3 delegate for the organization / unit, or a one that is higher up the organizational roster, that the individual you seek to research is a member of? 2) Are you a registered commissioner? If either 1) or 2) is true, you should be able to use the Training Manager features to research the individual you are interested in.
In your other recent post you asked “Can any commissioner see my pack’s Training Manager” to which the answer is YES, if they using a profile that is in the same organizational hierarchal “chain of command.” (I.e., same district, service area, council, Regional Area, Region, etc., but NOT for example a Unit Commissioner in a neighboring district or council.)
Finally, I would note about your concerns about the expiration of roles tonight… Are you aware of the “extended access” period that grants individuals two months of continued access based on their current registered position(s)? (Not assigned functional roles.)
@RickHillenbrand - The ability to see for which positons an individual is trained would get me where I want to go. Your path has more potential than mine, since it could include showing how close a person is to being trained for a proposed position.
Three images of Betty in action are attached. I don’t think I have an add-in runnng that has created Betty. I’ve never seen her before. Does no one else see her? Is poor little Betty all alone in this world?
I am a Key 3 (Cubmaster), and the adult in question is a Tiger den leader in my pack. Regardless of this, itis his 10 training courses that are used to build the list, not mine, but MY Completions page to which Betty directs me. That can’t be right.
The person who I want to have access is a US in my district. So, he should be all set. Thanks.
I am aware of extended access. I don’t need it for anyone in my pack. Everyone who is dropping became a ghost in March. If I run the report right now, one person will show as a trained Webelos den leader, and no one will bother her about training. Tomorrow (or whenever the recharter posts), she will show as an untrained committtee chair.
If a person is going to do the …
… then, this post may be helpful. There is information on historical requirements for position training for many positions, not just Cub Scouting. Thanks to @Bill_W for this.
BSA Training for Cub Scouting Volunteers
Part way down the post, see:
Basic Leader Training - for positions and roles
- Position Trained Requirements (Use latest): 7 Mar 2019 , 28 Dec 2018 (posted 7 Jan 2019) , 2 May 2018 ; Trained Leader Requirements: c.2016
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@PeterHopkins @RickHillenbrand, it’s not just you, I also have a “Betty” chatbot, but if you notice, it says “BETA” in the corner of mine.
Also, @PeterHopkins, I see what you are saying, when you (Scouter A) inquire about Scouter Z’s training, the first 10 results are Scouter Z’s results, but when you click on “See all” you see all of yours (Scouter A’s) training. It’s like it is getting confused with which “see all” to show. Hopefully, this is a bug that @RickHillenbrand can pass along to the developers.
Thanks @DougWright… fortunately the BSA IT folks have information that covers “old timers” like me (really??? 
) that completed position specific training for positions they currently hold literally in the last century.
@PeterHopkins & @ZacharyMcCarty: Can you provide more details of how you are seeing this? Mobile device? (That is what I’m seeing I think for Zachary’s images.) Using the Mobile app on the mobile device or the web version? WHAT browser, what type of device and OS (<< very important… is this iOS or Android?)
@RickHillenbrand I was on the MacOS version of Safari (latest version on my laptop and went directly to My.Scouting). The graphic was just cropped to show the relevant chatbot instead of a full screen capture.
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I guess her full name is Betty Beta… and I have seen her in Firefox.
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Thanks @ZacharyMcCarty & @Stephen_Hornak - 1) I don’t do Apples… the only fruit I’m (Still) using for technology is my BlackBerry 
! 2) I now see it in Firefox and Chrome too… but not yet in my preferred Brave browser (I have about 6 popular browsers that I routinely use and had not seen “Betty” until you told me where to look.)
It looks like the addition of “Betty” has created the ‘bug’ you have mentioned… I will pass along.
@ZacharyMcCarty - Mine says Beta as well.
@RickHillenbrand - I’m getting Betty in a Chrome browser running Windows 10 on a Toshiba laptop.
@RickHillenbrand - Betty didn’t cause the bug. I got the same results with the chatbot. It gave me 10 random courses the other Scouter had completed, but the link took me to my own Completions page.
