Since threads get shut down after 7 days, and Scoutbook Support can take longer than that, here is part 3 to the below two threads (can we get the 7 days to be longer?)
I received a response from Scoutbook Support.
Thank you for contacting Scoutbook! I’m happy to assist you. Unfortunately, a change was made to the app that now requires users to have a My.Scouting account in order to login. If a user doesn’t have a My.Scouting account or SSO set up, then the app won’t allow them to log in.
Your wife will need to create a My.Scouting account at www.my.scouting.org.
Once that is done, it should give her a BSA number. She can then log into Scoutbook and click My Dashboard > Administration > My Account > Switch SSO Profile > Enter the BSA number and her My.Scouting login credentials. Then she can log into the app using those credentials.
So, from now on, anyone who wants to use the mobile app will need a my.scouting ID. It just got a little harder to have parent involvement. I have a hard enough time getting parents to log into Scoutbook in the first place, never mind having them actually use the app… now they also need to create a my.scouting account and then turn on SSO.