BOY SCOUTS OF AMERICA

Scouting Forums

Settings for Chrome to Improve Training Performance

From the BSA, if you hare having trouble completing training (ex: the videos hang) while using Chrome try the following:

Step 1: Make sure you are using the latest version of Google Chrome

  1. On your computer, open Chrome.
  2. At the top-right, click
  3. Click About Google Chrome and select update if needed or Google Chrome will indicate you are up to date.

Step 2: Disable Hardware acceleration

  1. On your computer, open Chrome.
  2. At the top-right, click .
  3. Go to the settings.
  4. Scroll down to Advanced
  5. Under System - “Use hardware acceleration when available - Turn off - Select Relaunch
  6. Open the course and again and the video should play

This should allow the video to play. If it does not please call member care by calling 972-580-2489 and provide the following information:

  1. Device you are using
  2. PC Windows Version or Mac Operating System