I entered a ticket on 12/23/2019 that my SPL can’t access the unit forum. About 1/month I enter a new ticket pointing back to the original ticket. They apologize and close the new ticket saying they will work on the first. No progress, no messages, nothing.
How can I get this resolved?
We use the forum in our troop for PLC notes. The scribe types them in, it tracks what the topics and agenda are for the next month. It is hard that the SPL doesn’t have access to this.