Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
One of our brand new Scouts has not earned Scout or Tenderfoot, yet Scoutbook says he has earned Second Class. This rank is listed as approved by his father, who as far as I can tell does not have approval privileges in Scoutbook. Earlier, when I noticed this problem, I just disapproved the rank. Now the problem is back.