Welcome! This forum has a treasure trove of great info – Scouters helping Scouters! Just a heads up, though - all content, information, and opinions shared on this forum are those of the author, not the BSA.
BOY SCOUTS OF AMERICA

Scouting Forums

Training Manager, When you run the trained leader report, then select summary, that report fails to run

Training Manager, When you run the trained leader report, then select summary, that report fails to run. I use this report for my district. District Commissioner

Amy - we need some additional information. At what level (unit, district, council, area, etc.) were you running the report? I just did a test myself and I was able to generate the summary report after running the trained leader report, which is why I ask.

Second, are you using a private browsing window in your browser? (Highly recommended when accessing My.Scouting.)

Hi Ron,
I am trying to run the report for my district. I am the District Commissioner, and I ran one the beginning of this month to announce the 100% trained units at our RT. I can select individual units and run the trained leader report and then select the summary and it works for individual units. But when I select the district, I can only run the trained leader report, when I select the summary, I get this message. Failed to run report.

I am in the system on a daily basis, I always clear my history and have always had great success over the years. This would have been something I would have reported through Jira.

Lat me know if you need anything else.
Thanks,
Amy

Amy - see the e-mail I sent you in response to the same question you sent to the Commissioner Service team. Bottom line… the report seems to be working from my perspective.

1 Like

Amy - when I see the message “Failed to run report” - the quickest way I have solved this in the past is to log off and log back on again, and re-run the report.

But, as with Rick, I was able to run the summary for my District just fine.

BTW - if you use a private browsing window you alleviate the need to clear cache, as none is stored.

1 Like