Training.scouting.org NOT working

My Scouting Tools
41

It is 10/06/2022 @ 5:11 EST
All I get when trying to access the training page to retake YPT is

This page isn’t working training.scouting.org took too long to respond.
HTTP ERROR 504
Judging from the previous posts all browsers result the same way. This seems to be a issue going back at least a week ago. Is this the way new leaders see this? if so they are getting a bad view of Scouting. I know we can do better. Please stabilize the web page.
Please Fix!!!

1 Like
42

I am echoing @CharleyHamilton sentiments to @RonaldBlaisdell @TimothyRogers
I have underutilized this forum and will be encouraging more scouts to do so. This seems to be a great place to get some things accomplished on behalf of scouting!

1 Like
43

It has been reported

| Stephen Hornak Stephen_Hornak
October 6 |

  • | - |

@RonaldBlaisdell - down at the saml session launch @TimothyRogers

This is my white page halt url

https://training.scouting.org/api/v1/session/saml

1 Like
44

Getting the same error: This page isn’t working training.scouting.org took too long to respond. HTTP ERROR 504

45

Vendor is working and our IT VP is aware

It has been reported

| Stephen Hornak Stephen_Hornak
October 6 |

  • | - |

@RonaldBlaisdell - down at the saml session launch @TimothyRogers

This is my white page halt url

https://training.scouting.org/api/v1/session/saml

46

LMS is now working again

It has been reported

| Stephen Hornak Stephen_Hornak
October 6 |

  • | - |

@RonaldBlaisdell - down at the saml session launch @TimothyRogers

This is my white page halt url

https://training.scouting.org/api/v1/session/saml

47

Hi. I have been having these problems for pretty much an entire year. I’ve never googled the issue before. I am currently trying to take:

SCI_481, 472, 482, 476, 471, 485, 473, 474, 530

All of them give 504 errors in multiple browsers. The app is also not working. Im in Seneca waterways council in wester New York. No training has worked for me since the YTP training about a year and a half ago. Troop leaders have been asking me to get this done for some time now. I really want to be more involved with my kids troop. Looking forward to the problem being fixed. Thanks.

48

As noted on the homepage of my.scouting - we have had some LMS issues which are being worked by our Vendor and IT. I suggest retrying as it is currently up and running.

49

@MarkBecker1 I assume you are trying to take:

“Troop Committee Members” training:

Before first meeting (with troop committee) section

SCO_481 SCOUTING ORGANIZATION 12:00
SCO_472 AIMS & METHODS OF SCOUTS BSA 8:30
SCO_482 TROOP COMMITTEE 14:00

Position Trained section

SCO_476 OUTDOOR PROGRAMS 10:00
SCO_471 ADVANCEMENT 10:00
SCO_485 SCOUTS BSA UNIFORMS 11:30
SCO_473 ANNUAL TROOP PROGRAM PLANNING 14:00
SCO_474 INTRODUCTION TO MERIT BADGES 8:00
SCO_530 JOURNEY TO EXCELLENCE

Extract from: Position-Trained-Requirements-Sept-2021.pdf (pdscouting.wpenginepowered.com) , page 4

2022-10-19-E

50

@MarkBecker1 Is the training working for you now?

I just re-took a couple courses on your list, and they both worked for me.

1 Like
51

Down for me today, and again last Tuesday. I can get to the YPT training but when I click “retake course” it goes to a page and loads for 20 seconds then errors out. Using Windows and Chrome

52

What is the error? Have you tried incognito mode?

53

I tried incognito mode, I believe it is the same 504 issue as happened above.

1 Like
54

It’s the 504 error. I can try incognito mode, but there’s something a little sketch about doing my YPT training incognito. Lol

55

Since @MichaelAlesso is seeing the error in incognito it likely won’t work for you. Incognito isn’t sketchy at all. The advantage is that extensions/add-ins don’t load and it doesn’t read any cookies or other things from past visits. It is a much “cleaner” browser to work with. For some of the Scout things, it is the trick to it working.

56

So what should I do? I tried in edge Chrome and Internet Explorer. It seems with as many people that are having trouble they should work on the site?

57

They have been having fixing it. It seems like today it started having issues again. Other than today, you have to go back about a week to see other posted issues.

Check back every day or so. See if it has been fixed.

@RonaldBlaisdell It seems like it is having issues after about 1 good week.

58

The team was already aware and working with the vendor.

2 Likes
59

Any comments from the “Team” as to the cause of the continued issues? Some software Bug, pipeline throughput limitations, etc?

60

No sir. Just they were aware and working on it.