Transfer AOL to troop application bug

*1) Desktop and Mobile
*2) Microsoft
*3) chrome

Issue: we electronically transferred the AOLs to the troop. We didn’t realize their recharter was not finished. The applications are frozen in my.scouting.org. I can’t withdraw the applications because council entered the paper applications due to recharter issues. I’m told by council the electric applications are duplicates and council can’t cancel the applications. We are in capitol area council. ApplicationId: 200461611-200461616. Can they all be removed?

I believe your council will have to enter a support ticket with national.

I’m surprised your council can’t cancel it or at least reassign it it so your key 3 stops getting emails (assuming they are). If not, I agree your council will need to submit a ticket to national.