Transfer In Help

My Scouting Tools
1

(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
1) Hardware: Desktop or Mobile (if mobile, please be specific)
2) Operating system
3) Browser
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome)
5) Member ID & Council of person affected
Thank you!)

Does the Transfer In feature in my.scouting work for out-of-council transfers? I see conflicting information here on the forums. I am troop CC, trying to transfer in a Scout who moved across the country and is joining us. Mom tried to transfer him to us herself, and got errors. When I try to do it, it’s saying member not found. Mom swears the member ID and DOB she gave me is correct.

Is there any way for me to verify that the member ID she gave me is the correct one for this Scout?

Member ID is 140396296

Thank you!

2

@MelissaRoder It’s probably not working for the parent, because she is logging in to the Scout’s account at my.Scouting. She needs to log in to her own parent account.

She has Google sign in turned on, so she needs to log in at my.Scouting with the “Sign in with Google” button, her Google name, and her Google password.