Transfer Scouts still showing old council

Scoutbook Using Scoutbook & Scoutbook Plus
1

Hi again!

Our Pack had several out of state transfer Scouts last year. Even thought they’re fully functional in our Pack’s Scoutbook, they’re still showing their old councils. Is this a problem? (I imagine it is). Any ideas on how to fix it? Our council processes all transfers…

2

You need to
Go into each Scout’s profile and edit the council. It is not updated by Member Update.

3

It doesn’t give me the option. There isn’t a drop down menu or anything.

4

Correction! In the Scout’s profile there IS a drop down, but it’s only for other councils close to where they used to live. Nothing even in our state.

5

Is their Zip Code correct?

6

Update their address abs zip code first.

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7

I just checked, and you’re right. Still the old zip code. I’m assuming once that’s changed that a list of councils in our state will appear? Makes sense! Thank you!

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8

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