Transfer Troops Not working on myscouting

My Scouting Tools
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(If you are reporting an issue with My.Scouting, please include all of the following items so we can better assist you:
1) Hardware: Desktop or Mobile (if mobile, please be specific) : MacBook Pro
2) Operating system : OSX-Ventura
3) Browser : Tried both Chrome and Firefox [uptodate]
4) Browser cache has been cleared or you are using a private browsing mode (aka Incognito Window in Chrome) : Yes
5) Member ID & Council of person affected : 12027662 NCAC
Thank you!)

My son’s application transferred to the new troop. However, mine was stuck on “BSA Action Pending”. I withdrew the application, which worked.
Then I tried to initiate another Transfer. But this time, the web page gets stuck on the Search page.
I am able to find the new Troop but when I click “Select” nothing happens. Seem to be a bug in the app flow.

Please help transfer me to the new troop.
Hope to also make you aware of this bug.

2

are you sure the unit takes adult apps? they have to have them turned on

1 Like
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Thank you for the reply.
So, I should contact the new Troop to make sure that their Troop profile in myScouting has that feature turned on?

Is there another process by which that transfer can be done?

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@SamuelPark

Some Councils do not permit adults to register online. You may need to complete a new paper application.

1 Like
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Also, I would still classify my experience on the site a bug.
There should be some notice to user, instead of just being unresponsive.

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@SamuelPark

To report a my.scouting.org bug, you need to speak with your Council and ask them to open a ticket with BSA IT.

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Roger.

  • and some other words needed just post a “Roger”
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@SamuelPark - if they allow online adult apps there is a local unit approval. Also some charter organizations do not allow online adult application

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I did called them before posting here. So…