I am transferring to a new troop in a different state. I was successful in going online and transferring myself and my youngest son to the new unit and they were able to see the transfer and accept us. Unfortunately I was not able to transfer my oldest son. I got the following message. (I tried to attach a pic)
ERROR: Failed to transfer member ID 130775387. Person has no valid parent/guardian relationship in our records. Please contact local council registrar to update.
I am listed as his parent in Scoutbook and Internet advancement. Any ideas on how to get this fixed? I reached out to someone in my council but haven’t heard anything back.