A bit of additional information -
If the scout does not have a parent/guardian linked to their My.Scouting account, then the transfer tool fails. Units have no view of this information. This is NOT something that a unit can fix. It is a council registrar function, which typically happened in the past when the paper application was processed. If this error happens, call you council registrar. They can fix it. They may need details for the parent to enter or complete info already in My.Scouting.
This feature is a security setting to ensure the scout’s parent / guardian agrees with the transfer.
