When the error message comes up when a scout is being tranferred to another unit that " the scout has no connected parent", where is that looking for the connection: Scoutbook/Scoutnet/my.scouting? Comments As a follow-up if it is coming from scoutnet or my.scouting is there a way to sync the scou…

Answering in reverse order, no, there is no way to sync Scoutbook data to the BSA systems at this time. And, I do not know which legacy system has the record of the parent connection. My.Scouting has the unit roster. However, because the parent connection is invisible for me, it could be in some …

From the council registrar’s vantage, it is Scoutnet that the parent relationship needs to be added.

Would it be healthy for each council to run reports to get ahead of these defects? The effort could pay off time wise vs. registrars processing manual applications after fielding questions on errors.

My council registrar said she was unable to fix this. Do you have a website For the steps she needs to take to fix the error? I’m wondering if she has not been trained how to do it. She told me to have the parents fill out another paper application and submit that to complete the transfer. I am frus…

Yes!! It would save everyone time if these could be fixed now rather than all during a few months of crossover when it’s a super busy time! I’d love to see the SB admin have a report that could be run to identify this issue. (I don’t think our council registrar has the time to be proactive but seems…

[image] AngeleBoudreaux: Let Admins run this report!) I’m not sure we would have visibility into the system in which the issue exists. My understanding is that the scouts who have this issue do not have a parent connected to their record in ScoutNet, which is the BSA’s registration database,…

I wouldn’t need to see the connection - just a report that would state Yes/No Parent Connected. Even better - a scout record can’t be created without a parent/guardian record connected.

I do not know the steps a registrar does to correct this. I do know it is simple - our registrar has added the parent connection for a scout while on the phone with me.

@AngeleBoudreaux If you reply with the Scout’s bsa member number (no name needed), I can look up details in the databases and provide you with exactly what to tell your council registrar.

Reason for missing parent?

My Scouting Tools

CharleyHamilton March 23, 2021, 11:00pm 2

@DougWright just commented on this in another thread: Transferring Cub from Pack to Boy Scout Troop - #14 by DougWright

Topic		Replies	Views
Registration / Profile Error Using Scoutbook & Scoutbook Plus	11	118	October 3, 2024
Unable to transfer Scouts in my.Scouting My Scouting Tools	14	681	March 24, 2023
Parent has "No Applications" in My Applications page My Scouting Tools	11	666	September 12, 2022
My Scouting Scout Transfer Error My Scouting Tools	5	660	April 11, 2023
Parent Connected to Two of Three Scouts Using Scoutbook & Scoutbook Plus	16	249	June 23, 2023

Reason for missing parent?

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