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I have a similar but slightly different situation. I have two Scouts who were transfered to our Pack from a previous one. Looks like the previous pack did not advance their rank. Therefore they are not showing up as the rank they should be (Bear). I have assigned them to my den, however when I click on “Advancement” to individually mark off completed requirements, it does not show Bear.
I believe I’m having a similar problem.
I have two scouts doing an in-council transfer to my pack. I approved their applications in my.scouting and they appeared in Scoutbook for a couple days. Then they disappeared. The scouts do show on my unit roster in my.scouting.
Scout #1 BSA Member ID: 13906136
Scout #2 BSA Member ID: 14302274
My local Council Service Center has been unable to figure out why the scouts do not appear in Scoutbook.
I have a parent that is connected with their scout. She is in the correct Pack/Council but is having difficulty transferring her son from another council (his old pack) to the correct current Pack.
Son SB #12595089 BSA#14435101
Can you please assist in this matter? Thank you.