Treasurer Permissions not working

Scoutbook Using Scoutbook & Scoutbook Plus
1

I was recently made treasurer for our troop but I am not able to see, add or adjust balances for the scouts on scoutbook plus. Our account manager and troop leader set me as the account treasurer on scoutbook 3 days ago I should have these permissions by now.
Someone please help!

Thanks in advance!
JS
607-239-1602

2

@JosephSedlak - i do not think the paylogs are in scoutbook plus yet.

3

Are you part of the pilot troop program? We’re supposed to direct all pilot troop issues to the local council for escalation to national. If you’re part of a “non-pilot” troop, then almost everything we do (aside from calendar, profiles and activity logs) is still in Classic Scoutbook.

In addition to Stephen’s point about where the Payment Logs are accessed/functioning, I think you have to be connected to all of the scouts in Scoutbook. That’s not automatically done just by making you treasurer in Scoutbook, as far as I recall. A unit admin would need to manually connect you to all of the scouts (and then manually connect you to each new scout as they join). Alternatively, they could make you a Troop Admin, which should automatically connect you to all existing scouts and each new scout as they appear on the Scoutbook roster.

4

@JosephSedlak Unit Treasurer is also a My.scouting.org Functional Role - a Key 3 Should log into my.scouting.org > go to unit > go to Position Manager and make you Unit Treasurer. This gives more access in the Scoutbook System.

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5

Thank you. This was the source of the confusion.
I appreciate your time.

6

I believe that we are/ or were a pilot troop at one time.
Thank you for the explanation, that makes sense now. I have access to the adult payment logs, but not the scouts.
I will ask our troop admin to connect me with each scout. We discussed the option of adding me as a troop admin but thought we could only have one admin per account.
Either way, problem solved!
Thank you so much for your time, energy and quick response!

Take care,
Joe

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7

Yes you just need a connection to all scouts made for you in Legacy Scoutbook

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