Troop Forum reports "Oops! That page doesn't exist or is private"

Scoutbook Using Scoutbook
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Our troop would like to use our troop forum in scoutbook (accessed from “Troop Forum” link on our troop page). When I click on the link, I see the forum and a post that I created last year. When a parent tested this same link while logged into Scoutbook, he gets “Oops! That page doesn’t exist or is private”.

How can I (or someone with the appropriate permissions) enable the forum for parents? When I go to the forum, I see the title “Council 053 - Troop 0308B (130690)”.

We are both working with Windows desktops, using Edge / Chrome browsers.

I am SB User ID: 9293471 BSA Member ID: 12462672

The parent who is testing and cannot see our forum is SB User ID: 12152985, BSA Member ID: 14031178. This parent can see our troop calendar, send message to troop leaders, etc.

Thanks!
Frank
Troop 308.

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Note - we just found the somewhat-hidden option in internet advancement to “SYNC UNIT MEMBERS” for the private unit forum. We tried that, and waited 5 minutes, but the testing parent still cannot see our troop forum. To others who are looking for this option:

  • Internet Advancement
  • scroll down to “Units settings - troop abc” in right pane
  • On line that says “GO TO PRIVATE UNIT FORUM” click on the right arrow “>” at end of line.
  • This opens a drop-down menu with option to “SYNC UNIT MEMBERS”.

-Frank.

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Unit forums have never worked even near right - and likely never will - new members do not come in - old members do not drop -

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It would be nice to have fixing them on the backlog as it is a nice idea.

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It is on the backlog - but the adoption was under 1% of units if I recall - so that puts an ROI on it

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But just think about how much a unit forum will be worth if you hang onto it

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Hi All - Thank you for the fast replies.

If unit forums in Scoutbook are a no-go, what are troops using instead? A colleague of mine said his troop uses a private Facebook group, but about 1/3rd of our parents are not on Facebook (or not active). If we set up a google group, then we are maintaining two sets of email addresses, dropping/adding people, etc. We are looking for a low-maintenance solution…

thanks!
-Frank.

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@FrankChance - I think the best approach is to bring this up at a roundtable and see what the local population is doing

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