Let me start with some history, I and the tech guru for my Pack. I did all the research and guided them to utilize Scoutbook. I’ve watched all the online tutorials, monitored the legacy forums, answered a few questions when I could.
I am also a ASM for our Troop. I was excited to learn every troop was being created a free account, and was encouraging the Advancement Chair of all the benefits, over their current software, Troopmaster. They decided to stick with Troopmaster.
3 years have passed by, and I, as a parent, have been recording my son’s completions in SB. I dated each completion part, marked when it was completed (or it was automatic) and marked when he received his badge.
The other 5 scouts that moved up with him from the pack, had the same item marked, by BSA Admin. In turn, their documentation was entered into Troopmaster,and then the file was uploaded, IA1.0 at the time, and I can see in Scoutbook, as I still have a connection to them, their progress.
It turns here. I am still entering the dates of the activities, letting the system automatically mark it completed. When he is awarded, I mark it awarded. The other 5 are all at the same level, working on First Class, but their SB data still shows they are working on Tenderfoot.
So I am guessing that the data from Troopmaster is not getting into IA.
Another example, one of my son’s cousins is in the troop as well, and he was working on Star. I have no connection to him on SB. When I checked his rank under roster, it was Scout.