Trouble with Adult/Den Leader Scoutbook account

Scoutbook Using Scoutbook & Scoutbook Plus
1

Good morning,
I am looking for assistance for my scout book account.

My credentials are SB User ID:10300264
BSA Member ID: 13418349

I was just made a Den Leader and saw briefly that I had those permissions but now it looks like Scoutbook thinks I am a scout. I lost access to my 3 children’s profiles and cannot add them.
It also says my email is used by another account but I believe it is just the email listed on my children’s’ registration but they do not have independent scout book accounts.
Thank you for your help.

2

First you need to talk to Council cause they have you registered as a UP (you can say that they will understand - it means an above age scout). there is another MID with a different DOB by 2 days - 137200107 - last year it was registered as a Den Leader

3

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