I see two accounts in Scoutbook for one of our leaders/parents. One has a BSA ID number, and is on our Pack Committee. The other account has the correct email address, and is the one that she uses to see her kids, yet has no BSA ID attached. Council says there is just one account in my.scouting.org and scoutnet with the correct ID and email and training, and is attached to her kids. I need some sort of merging done with the Scoutbook accounts. Please help.