After our recharter, a duplicate account showed up on Scoutbook for one of my new Scouts. It has the same name, info, and BSA number as the original profile. The original profile was uploaded/synced automatically when he filled out the application online, so there was no paper app or temporary profile.
Any idea why SB would create an identical account after recharter? I searched posts, but all of them mention the secondary account not having the BSA #. Both of these accounts have the same BSA #.