For some reason I have two separate scout book accounts. One I access and use and another account that needs to be deleted (I can’t even log into it).
The member id that I use is 13922768.
The member id that I need to delete is 13924554, Can you delete this one?
@JenniferWilson10 let me look at it
@JenniferWilson10 that is fixed - I recommend that you contact your local council and ask them to use the Registrar Tools to look up your children. When they look up your children, they want to check your children’s “User Relationship” and make sure that your children are connected to you as parent with Only your correct BSA member ID number
Hello when I log onto Scoutbook it says I have multiple accounts under my email but only log onto one. The problem is the one I log onto does not have my children listed or me listed as a committee member for both 8046 and 8039. Please help
@MichelleDupell I will look at it
@MichelleDupell you are using the wrong login do you know the password for your username that is everything before the @ of your email?
No I do not. Just the one I’m logged into
@MichelleDupell ok Log out and all should be good
Thank you so much! I really appreciate it
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