Unable to add adult leaders

We are trying to assign three adult leaders to our Pack. In all three cases, I get “no record found”, regardless of whether I search by member ID, email, name, or a combination of all three.

We are:

Cub Scout Pack 0103
Veterans of Foreign Wars Post 4639
Historic Triangle
Colonial Virginia Council

The three adult member IDs are:

14821886 - She was previously a den leader. I removed that role, and she disappeared from our leader roster. I verified her membership and registered leader status in my.scouting.org

140806141 - I believe she might not have completed her registered leader training, but would appreciate a verification that this is the problem.

12481751 - I verified her membership and registered leader status in my.scouting.org

Any advice would be appreciated, thanks!

Norman

@WilliamElton

All three had their positions ended by your CM on 4/30/25. I have requested a postion sync, check tomorrow morning.

Thank you! I see 14821886 and 140806141 in Scoutbook now. I’ll work on the proper leader assignment.

But 12481751 is still missing. Any advice? I’ll check later today.

Norman

And when I go to add 14821886 as a den leader, I still get “no record found”. Following the directions at Scoutbook. Clicking on the den, “add leader”, then trying find the user with member id, email, name, or a combination of the three.

Thanks!

Sometimes it takes 24 hours for leaders to be added to the roster. Check again later today.

Will do, I’ll let you know!

@WilliamElton

To add a den leader to a den you have 2 choices.

  1. Click on the den in Scoutbook Plus then select Edit Den. Add the leader from the list of available leaders to the den. The is the preferred method.
  2. In legacy Scoutbook, click on the leader’s name on your roster then click on that leader’s position link then click Add Position. This method will eventually go away.

Ahh, so that explains my confusion when I follow these directions:

Are those directions no longer accurate?

I’ve added 14821886 as an adult through your first recommendation (Scoutbook Plus > Edit Den). I moved her from “Available Adults” to “Adults in Den”. Does this make her a den leader? Is there a distinction between den leader and assistant den leader?

Thanks

Norman