I have connected a parent to her scouts. But I an unable to add her as a Leader in cub scout pack. She is a registered adult, with a near by troop. I have searched by name, email and BSAID, but I receive the following error message, “No record found that satisfies the search criteria.”
Please post the BSA member number (no names) and we can take a look.
13773090 is her BSAID
It looks like the reason you are having issues is because the troop’s charter has ended, and the local council has not yet processed the troop’s recharter.
I would recommend waiting until the recharter has been fully processed and then add her as a registered adult leader with your pack (multiple unit registration).
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