Unable to add new leader

I have the BSA number for a new Den Leader and I’m unable to add her to our pack. The error message says no record found. Please advise.

Shes not registered as a Leader @KevinLuke most likely - what is the BSA #?

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SB User ID:
12412095
BSA Member ID:
14112062

I do not see a leader registration for the user - have they filled out an adult application and background check? @KevinLuke

I’ll have to check - thanks for the direction.

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