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Unable to change email

I am unable to change man email address that I no longer have access to. When I try, it gives me the following message:
Email: It appears your unit has already created a pending account with this new email address. Please ask them to remove the pending user account and instead search for you using the Global Search feature.

You can also try logging in with your new email. If you do not have the password just use the retrieve password link on the login page.
The administrators have so far been unable to help.

Michael,

I sent you a private message. Click on the green circle with white M in the upper right corner of your forum window.

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