When I am adding a Parent to a scouts connection I am getting an error saying the name already exsits. I have looked and I do not see it.
@TeranceLindof - did the search present a name as it states review the results above…
@TeranceLindof It is better for adults to create accounts for themselves at my.Scouting. Many already have a BSA member ID number, and they just need to connect to it.
1 Like
I have searched and I do not find any results.
This parent has never had a scouting profile. They are also not interested in creating one that just want to get Pack notifications
The system does not work that way. In order for a parent to receive e-mail from Scoutbook they need a Scoutbook account which is now tied to a my.scouting.org ID. As Jennifer said, the most reliable way for the Scoutbook account to be created is by the parent going to my.scouting.org and creating an account.
3 Likes
I believe that’s just a warning and you can continue once you’ve confirmed they don’t have an account already. Is there a reason to think they do? For example, did they complete an online application for their scout? Or do they already have an older scout in the program?
This topic was automatically closed 7 days after the last reply. New replies are no longer allowed.
