Hello! I sent a message to Golden Gate Area Council (GGAC) regarding my suspended access with the following information:
I am the Advancement Chair for Troop 429G and 429B in the Muir District and I was one of the parties that lost access due to the “yellow warning” next to my name.
I am trying to regain access and thought I’d email to see what was needed.
My name is Robin L Webb and my ID’s on Scoutbook are:
BSA Member ID 13030109
My ID on my.scouting.org is:
I received a response from Ron Fedele with GGAC with the following information:
“I cannot Find a valid BSA registration on you. Please ask your Unit Key 3 if you are registered.”
I’ve notified Jennifer Hanson, Anita Luttrell, and Martin Cortez and am unable to update any Scout records beside my own Scout.
Is there any way I can have my access restored?
Received a response from Scoutmaster:
We emailed copies of the registration paperwork again to the admin person at the Council. I can try to followup with her again. Sometimes it takes a few tries before they are successful.
Hope you had fun at Wolfeboro.
This has been ongoing since April… I can’t access anyone except my own Scout… No Court of Honor since March as a result…