Something happened to my son’s scoutbook.com account, he is no longer able to login to it. He can successfully login to my.scouting.org as well as the scouting app, but not scoutbook. He used to be able to login last year.
As a parent, I am able to login to scoutbook and view and update his profile/advancement. I even tried resetting his password, but all he gets is an error saying
“whoops! We encountered an error trying to process your request. Our webmaster has been notified and will fix it ASAP!”
Please help me out with getting this fixed.