Unable to merge scoutbook accounts

Hi. I have two accounts in Scoutbook for myself. When I try to use the “Manage Member ID” tool to connect them, I get the “Failed to persist membership. Reason: User name is empty” error.

The IDs are:
13499726 - This is the one I log into SB with and has my connections and training.
4576718 - This one has my official position.

Any help would be very appreciated!

Shawn, I sent you a private message.

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