Unable to modify or remove merit badges that were reported in error / Troop Recognition not picking everything up

I have two issues

  1. Once a merit badge has been added I cannot remove it. They were accidentally added to the wrong scout, but when I go to remove it I can only remove the final date. The requirements in the badge appear as approved partials.
  2. This has occurred with three scouts - UserIDs listed below
    1. 136714854 - need to remove Art entirely
    2. 135818776 - has some partials that were marked as completed but are not
    3. 135445503 - need to remove requirement 2n
  3. The troop recognition report is not picking everything up within the dates I am providing it. I cannot find a rhyme or reason to the ones that it is including.

@AmberCaicedo on the first part - Are you clicking the > to open the date for the requirement to clear it?


@AmberCaicedo - the troop recognition report will only note items completed and approved and not requirements completed and approved. So if a rank, merit badge and award are totally complete and approved then they will be listed.

@AmberCaicedo what is a Scour Member # (no name) and an Item the report is not pulling in?

summary of user names and issues is below.

  1. 136714854 - need to remove Art entirely. this was added to the wrong scout.

  2. 135818776 - Emergency Prep - the only requirements that should be approved are Partial - 2a, 3a, 3b, 3c, 3d, 4, 5, 6a, 6b[1], 6b[2], 7a, 8a[1], 8a[2], 8a[3], 8a[4]

  3. 135445503 - need to remove requirement 2n from Shotgun

Correct, it is not pulling all of the completed and approved items. It is only pulling some of them.

@AmberCaicedo - these are items that you can take care of. As far as what is not showing up on recognition I certain hope you are not thinking the completed requirements should be there because that is not what the report is for

I am on this forum seeking help because I cannot make these changes and the report is not running correctly. I spent about 10 hours this weekend digging through advancement reports and emails because I could tell at a glimpse that there were a lot of missing items when I run the report. It is not showing completed merit badges that are within the date range of the report. If there is someone you would rather me ask, I would be happy to do that. If you have suggestions for me to try, I would be happy to try them.

This is my first time asking for help so perhaps there is a different place to ask for help? I am willing to be redirected. I have had a lot of bugs with scoutbook since it transferred from the legacy.

@AmberCaicedo

This is the correct place to ask for help.

Did you click on the > next the the requirement to see the date? You then need to clear the Approved check box if it is set then clear the date. You may have to click Save after clearing the check box to be able to clear the date.

Note: If any of the requirements are counselor approved, then only a Merit Badge Counselor for that MB can clear the date.

thank you for your help. this is what I see. I can remove the final date at the bottom, but the requirements above don’t have a check for me to remove. which is odd because this particular MB was put in as partials from camp, it was not ever entered as a whole MB (like from quick entry).
screenshot below shows the final date removed, and the partials are all globally checked.

@AmberCaicedo - click on the right arrow

image

The one I have in the screenshot was entered by me, several years ago. I wouldn’t be so confident but this one is my own child and he did not get this merit badge done at camp. I had entered partials from camp (for all scouts), but this one populated as complete and approved all of the sudden a couple of months ago. The global approval is even more strange since this one was entered per requirement.

that worked - thank you!!

Here is the troop recognition report parameters I’m running -

I’m not seeing all the MBs that should be there, additionally it is pulling things from outside that date range. Screenshot of the some of the dates in the report when it runs it… Several are from before 1/17/26. I would love suggestions.

It is pulling from outside he date range because you have Include Not-Awarded Regardless of Date Range checked. Turn that off and only items within the date range will be included.

ok yes that fixed it and it then populated the missing merit badges. One more question and thank you SO much for your help. I had that checked because if I had not awarded it yet, I still wanted it to be included. What is that box for?

Thank you so much!

@AmberCaicedo - i used that check box because based on the CoH dates there may be items entered that were in the last date range but not purchased or awarded. If items have actually been awarded but not marked as such you can clean that up by marking them as awarded.

yes one of these was a MB Counselor that accidentally approved it, so that clears that up. Thank you.